Last Updated: June 27, 2026
At LS CABS AND TRAVELS, we strive to provide excellent service. This Refund Policy outlines the conditions under which refunds may be issued.
Advance Payment Refunds
- Full Refund: Cancellations made 24 hours or more before the scheduled pickup time are eligible for a full refund of any advance payment.
- Partial Refund (50%): Cancellations made between 12-24 hours before pickup receive a 50% refund.
- No Refund: Cancellations made less than 12 hours before pickup are not eligible for a refund.
Service-Related Refunds
Refunds may be issued in the following situations:
- Vehicle breakdown preventing trip completion (pro-rata refund for incomplete journey)
- Significant delay exceeding 30 minutes without prior notification
- Vehicle category downgrade without prior agreement
- Duplicate payment or overcharge (full refund of excess amount)
Non-Refundable Situations
- No-show by passenger without prior cancellation
- Trip completed as booked without service issues
- Cancellations due to passenger-caused delays
- Toll charges, parking fees, and state taxes already incurred
Refund Processing
Approved refunds will be processed within 5-7 business days to the original payment method. For cash payments, refunds will be transferred via UPI or bank transfer.
How to Request a Refund
Contact us at +91 9866603331 or +91 9550543805, or email laxmisanjeevani3331@gmail.com with your booking details and reason for refund request.